What you need to do is send a letter/email to the landing and pitch a ##### at them.
Or call them and follow up with the letter.

That just ain't right, I've deadheaded boats when there was room and also worked the deck over the years and we never pulled that crap on the customers.

These boats need the repeat business and the way you get that is with satisfied customers.

Tell the landing that you and all your friends are voting with your feet.

Jan