...to the landing, after calling and if it doesn't result in some of the salt being washed out of your wounds, then post a tactful full story WITH NAMES here and at Allcoast(www.sport-fish-info.com, I think?). A little bad press and a complaint or 2 will go a long ways towards fixing most problems. Remember that I said tactful, and apply that to all of the above.

Tight lines,
Wade