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Top Calfishing.com Tackle and Boats topic #1809
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Subject: "Shimano Customer Service" 1 | 2 | 3 | Previous topic | Next topic
E-manMon Apr-04-05 11:39 AM
Member since Jul 09th 2003
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#1809, "Shimano Customer Service"


          

I was gonna send in a few reels for service. Do I have to call them first to let them know i'm sending them or do I just ship them with a note enclosed. Thanks!

  
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Replies to this topic: Pages 1 | 2 | 3
magmasterMon Apr-04-05 01:43 PM
Member since Oct 14th 2004
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#1810, "RE: Shimano Customer Service"
In response to Reply # 0

  

          

Just ship them with a note inside the box. And trust me from previous experiences send them UPS or Fed Ex. I had the mail lose way to many things...

  
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Tm CustomsMon Apr-04-05 03:38 PM
Member since Sep 06th 2004
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#1811, "RE: Shimano Customer Service"
In response to Reply # 1

  

          

If you use usps just add delivery conformation it's only .55

Hey let that Bass go I wanna catch her some day
http://www.calfishing.com/gallery/v/members/tmcustoms/

  
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Pudd LegendMon Apr-04-05 05:20 PM
Member since Sep 29th 2003
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#1812, "RE: Shimano Customer Service"
In response to Reply # 2

          

Use UPS. It is the cheapest because it is a business adress and they also us ups. Usually gets there the next day for me.

  
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E-manTue Apr-05-05 12:26 AM
Member since Jul 09th 2003
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#1813, "RE: Shimano Customer Service"
In response to Reply # 2

          

Guys, thanks for the replies. I will most likely use fedex since they are much closer and slightly cheaper for ground. Just wasn't sure if I had to notify them first. Thanks again!

  
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Detroit3PistonsTue Apr-05-05 03:37 PM
Member since May 21st 2004
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#1814, "RE: Shimano Customer Service"
In response to Reply # 4

  

          

Do you guys have any idea how long it usually takes Shimano to fix the the reel and send it back?
Thanks

  
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E-manTue Apr-05-05 11:45 PM
Member since Jul 09th 2003
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#1815, "RE: Shimano Customer Service"
In response to Reply # 5

          

Alright guys, I sent out 3 of my reels for service Tuesday 4/5. I'll let you know when I get them back.

  
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Fishing805FeverWed Apr-06-05 07:19 AM
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#1816, "RE: Shimano Customer Service"
In response to Reply # 6

          

i sent them one a while back and it took about 5 days to get back ,but they didnt make repairs they just gave me a new reel,which was way better.
:-)
tight lines,
brian

  
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E-manWed Apr-06-05 10:48 AM
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#1817, "RE: Shimano Customer Service"
In response to Reply # 7

          

Really, What kind of reel was it and did it just need service or was something wrong with it?

  
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Fishing805FeverWed Apr-06-05 05:59 PM
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#1818, "RE: Shimano Customer Service"
In response to Reply # 8

          

it was a corsair 400 the reel wouldnt engage out of casting mode,and they replaced it with a new corvalus 400,not expensive reels but i do with what i got :D
brian

  
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E-manWed Apr-06-05 11:24 PM
Member since Jul 09th 2003
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#1819, "RE: Shimano Customer Service"
In response to Reply # 9

          

That's cool, well we'll see when I get them back and what they do. They only needed servicing, poss new bearings. I'll let you guys know once I get them back.

  
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